Tuesday, September 22, 2015

Facebook, Mom and an ipad








Dear Helpdesk,

My mother has macular degeneration.  But it appears to be held in place thru the excellent care she has received from her eye doctors.

However, she likes gadgets.  The new iphone, the ipad, anything small ~ the better.  And because she has difficulty seeing, she enlarges the print and viewing area, which then decreases the area which she sees on the screen.  Which means she misses things. Ordering online is impossible for her because she doesn't see all the squares she needs to fill in - she hasn't figured out how to go up and down or left or right on the screen.

She just called me. almost hysterical - because FACEBOOK has published her passwords and notes that she had written about Lori! (And Lori, they were nothing except ideas about birthday presents, so no paranoia is necessary.)   I went and got my laptop (which is bigger than hers) and went to her facebook site.  No notes, no passwords on the site.  

She showed me her ipad and there was a list of reminders - I said "Mom, you touched part of your screen and brought those over - they are not on your FACEBOOK page.  There was alot of deep breathing and she closed up her ipad.  

She then asked me to turn on the big television in the den and she is now watching some preacher asking for money.  I wonder if they will pray for her to figure out how to use her ipad ~ thank goodness she can't use her ipad to send money.

So, to HOPEFULLY solve the problem, dear Helpdesk, I got Mom to order a new Dell tower with Windows 7, because Windows 8 is a nightmare, a new keyboard that is designed for low vision users, and a Parson's table that will fit in the corner of her bedroom (close to the bathroom - also a good idea).

Everything has arrived, except the table (which will be here on Thursday) - so when all items are here, Amy will set it up (that is called delegation, in case you are not sure) and then life, for a couple of days, will be perfect.

If I have not thought of all possible answers, dear Helpdesk, please feel free to let me know what I have missed.

Sincerely,
Leslie


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